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Privacy & Security

Privacy and security for Aspire Direct


We know you care about your privacy and security, so we treat your information with the highest standards of confidentiality and security.



We use encryption to make sure your credit card, order and personal details are hidden before they leave your computer on the way to ours. That way no one can intercept your details and steal them.

We do not store credit card details nor do we share customer details with any 3rd parties.

Secured by Thawte: Thawte is a leading global Certification Authority. Their SSL (Secure Socket Layer) and code signing digital certificates are used globally to secure servers, provide data encryption, authenticate users, protect privacy and assure online identities through stringent authentication and verification processes. If you see their logo you know you can trust the site you are buying from. More information about Thawte can be found on the Thawte website.

3D Secure : Additional security is provided by the 3D Secure 'MasterCard SecureCode' and 'Verified By Visa' system. These services are provided by MasterCard and Visa, and allow you to protect your card details using your own password. If you are already set up with 'MasterCard SecureCode' or 'Verified By Visa' a secure window from your financial institution will appear requesting the password for your card. Simply enter your password and click submit. If you are not already set up you may be given the option to create a password for your card. Once this has been done you will be able to continue with your order. Any future orders you place either on this website or any other website that uses 3D Secure will ask for this password during the payment process. More information about 3D Secure, 'MasterCard SecureCode' and 'Verified By Visa' can be found on the Shop Safe Online website.



We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. If you have any questions/comments about privacy, you should contact us. We will hold your information for the purpose of administering your account and marketing. We may share the information within our group.

If you don't want to receive email newsletters and catalogues, then either click unsubscribe on the email you receive, email, write to Aspire Direct, Salter Road, Seamer, YO11 3UP, or log into your account on the website and control your own settings.

If you think any of the information we have about you is incorrect, please log onto your account to correct it or write to us at Aspire Direct, Salter Road, Seamer, YO11 3UP.

Need help? Contact Us -

0800 920 2060 or 0330 010 9922

Open Mon - Fri, 9am-5pm